Our series on the Sales Funnel which began with the question “Is Sales Funnel Still the Best Way to Describe the Path to Conversion?” continued with the article “Selling Despite Distractions: Customer Retention and Repeat Sales” and now we get our experts’ opinions on how marketing is changing. How we reach customers, track them, analyze […]
If you go to Wikipedia, here’s how we (we wrote it, right?) defined CRM a while back: Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing (all aspects of it?), customer service, and technical support. But […]
Grist for the mill is a charming idiom from our agricultural past describing something that can be used to advantage; in this case, grist as grain that’s milled into flour for making bread. Content is the grist for modern marketing, isn’t it? We’ve discovered the powerful advantages in developing the skill of saying the right […]
How can we, marketers, become more helpful to Sales? Steve Jobs said, “You’ve go to start with the customer experience and work back to the technology, not the other way around.” According to Sirius Decisions, 70% of the B2B buying process is done before the buyer engages with sales. This belies the notion that Sales […]
Our article Marketing to the Internal Audience – From Low ROI To Cost-Effective Corporate Training offered insights to how Corporate Training is and is not serving Marketing’s internal constituencies like Sales and IT. Continuing the interview with our panel of experts we ask them about managing the information flow, improving the attractiveness of their products, […]
By Jan Hutchins, CEO, SocialAgenda Media. Because you feel strongly about marketing with all its drama and plot twists, roller coaster ups and downs, this article asks you to imagine the demand generation process was made into a movie… Where does your imagination take you with the mention of “The Dark Knight”, “Titanic”, “The Godfather”, […]
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